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The importance of servicing automatic doors

The importance of servicing automatic doors

Here at Horton Automatics, we don’t just manufacture automatic doors. We also provide a servicing and repair option to ensure longevity and legal compliancy.

Maintenance, Service and Repair

For automatic and specialist doors to perform at their best, it’s good practise to ensure they are routinely serviced by a qualified engineer.

This will ensure automatic doors are maintained to a high standard and can help to reduce the risk of major issues in the future. It will also ensure the safety of staff and visitors who use the automatic and specialist doors.

Along with improving functionality and safety, it’s important to be aware that it’s a legal requirement. The principle legislation relevant to automatic doors are; The Machinery Directive, EN16005, BS7036, Workplace health, safety and welfare regulation 1992 (PUWER) and Regulatory Reform (fire safety) Order 2005.

Nationwide service options

Horton Automatics’ servicing options operate a 24-hour response service nationwide across the UK with regionally located engineers. There are a selection of service contract plans to provide a versatile service suited to the needs and budgets of our clients.

Our qualified engineers are experienced in responding to a wide range of problems, from call-outs for mechanical faults to out of use items. They can provide quality assistance in repairing or maintaining your automatic or specialist door.

Depending on your requirements, we can provide a comprehensive or a minimum service:

Planned Preventative Maintenance

  • Yearly contract
  • Priority call-out
  • Two service visits per annum
  • Adjustments and rectification of minor faults
  • Compliance checks within service report
  • Part and call-out at discounted contract rates

Fully Comprehensive

  • Priority call-out
  • Yearly contract
  • Two service visits per annum
  • Compliance checks within service report
  • Inclusive call-outs (excluding misuse and abuse)
  • Replacement parts (terms apply)


  • Non-contract basis
  • Call-out hotline
  • Compliance checks
  • Quotations
  • Repair and maintenance

Horton Automatics is passionate about ensuring the doors we manufacture are maintained to a high standard for long-term performance.

It may be a legal requirement for automatic and specialist doors to be routinely serviced. But it’s also a good standard for businesses to adhere to as it shows they care about the health and safety of the staff and visitors who will be interacting with the doors.

If you have any questions about our service options, please call us on 01952 678 520 or visit our website here.